HOW OUR
SERVICE WORKS IN Troy.
We will schedule a pre-service visit.
During this visit at your home in Troy we will meet your cats and spend time exchanging information about your cat & home care requirements. Please ask all the questions you wish. Your cat sitter will let you know what kind of information to have handy when the appointment is scheduled.
We can schedule a trial visit.
If your cat seems a little anxious or nervous we can schedule a trial visit again at your home in Troy before you actually leave. We want you to be completely comfortable so you can enjoy your time away.
When do we visit your Pets.
For our customers with special cats requiring multiple visits we schedule your cat so that we can keep the visits evenly spaced. Cats love a consistent schedule and your cat sitter will provide this. Your cat will keep the same spot in the schedule the entire time you are away. This assures your cat of seeing his or her Regular Cat Sitter in Troy at about the same time Morning, Afternoon and Evening every day with extreme regularity.
VALUE ADDED SERVICES
Your
cat sitter will collect all Newspapers, Mail, UPS and bring them in Daily.
If you wish we can alternate Lights and Window Treatments to make your home look
more active.
Your cat sitter will water your house plants (additional fee may apply for large
numbers of plants).
Special Requests are welcome, we will make every effort to accommodate.
MEDICATIONS
Your Cat Sitter will give your pets needed medication as directed by your veterinarian, this will be carefully reviewed and noted during our pre-service visit. It is our policy to always ask for medication updates each time you schedule service.
UNEXPECTED ILLNESS
Should any of your cats become sick we will not hesitate to seek veterinary care. Your Vet is always the first priority, should this not be possible we will seek care from the following.
In Troy we use the Troy Veterinary Hosp 518 235-1710
In the Albany Area we use Parkside Veterinary Hospital 518-463-0418
In the Colonie, Latham Area we use Capitaland Animal Hospital 518-785-5513.
In the Clifton Park Area we use the Animal Health Center 518-371-3606.
In the event that care is required after regular hours we use the Capital District Animal Emergency Clinic 518-785-1094.
Although emergency's are rare, we have policy and plans in place to serve your pets needs.
FAIL SAFE POLICY FOR YOUR PETS.
What is the first thing you should do regardless of the time?
CALL YOUR PET SITTER AND LEAVE A MESSAGE SAYING YOU ARE HOME.
We have A FAIL SAFE PLAN YOUR CAT SITTER WILL FOLLOW for your Cats, until you pick up the phone and call we are still on the job in Troy or anyplace else we service and will continue to make the next scheduled visits. The reason for this policy is that should something unexpected happen which prevents your return, or ability to communicate.
YOUR
CATS ARE GOING TO RECEIVE CONTINUED CARE UNTIL WE KNOW YOU ARE HOME. YOUR CATS
WILL NEVER BE IGNORED BECAUSE SOMEONE ASSUMED EVERYTHING WAS OKAY.
We are the first
service to establish a Care Contingency Plan to cover the unexpected. Our
plan has been in place and working since September 1990. To date it has saved
the lives of pets in three different homes when the unexpected really happened.
You can absolutely depend on Critters Choice to be there.
Contact Mary or John
Mary@CrittersChoice.com
518-783-2273